Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements in both inches and centimeters to ensure a perfect fit.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You may request a cancellation within 1 hour of purchase by contacting our support team.
Are the colors of the garments accurate to the photos?
We strive for professional color accuracy; however, actual colors may vary slightly depending on your monitor settings and studio lighting.
Do you offer international shipping?
Yes, Stienhardt ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination.
How should I care for my Stienhardt garments?
Each item features a specific care label. Generally, we recommend cold machine washes for cottons and professional dry cleaning for tailored outerwear.
When will out-of-stock items be replenished?
Many of our pieces are limited edition. You can sign up for 'Back in Stock' notifications on the product page to be alerted if an item returns.